The Recession and VOIP – A Cause For Concern?
I suppose that if you think about it and that if there is really going to be a recession, then everyone should be concerned! A recession will definitely affect everyone, no matter what. All industries and sectors have to be prepared for the effects of a recession – if it does happen. For the VOIP industry, however, a recession could both be a good thing and a bad thing. If ever a recession does occur, the VOIP sector can both suffer ill effects and benefit from some things. Let us look into these in more detail.
Negative effects
Logically, a recession would mean hard times in the financial sense. We have to bear in mind that VOIP companies – both those who provide services and produce goods such as phones and other hardware – rely on other businesses and individuals for revenue. During a recession, it is but normal that many businesses and individuals will have to cut back on their expenses. This means that the orders – for both services and products – would go down. As a result, the sales for VOIP companies will also go down, resulting in lower revenues. Basically, VOIP companies could suffer the same fate as businesses in other sectors.
More so, the VOIP sector is relatively new that it relies a lot on the expansion of other businesses. When businesses expand, they seek new technology that would make their operations more efficient – both in terms of cost and processes. The VOIP sector is a very good choice for this kind of activity. However, during a recession, a company would hardly think of expanding. In fact, companies would probably be tightening belts, again resulting in less revenue for VOIP companies.
Positive effects
On the positive side, however, VOIP companies have a bigger chance of staying afloat during a recession. How so? As mentioned above, many businesses would be looking for ways to cut their costs. Everyone knows that VOIP is the system of choice when it comes to cost alone. If, for example, a big business is using a conventional telecommunications provider, they could cut their costs considerably by switching over to VOIP. During a recession, this would mean that VOIP companies can still get new clients.
Another thing is that a recession would mean that businesses would rely more on long distance communications rather than spend more on business trips. If these companies use VOIP, then that means more revenue for the industry.
As you can see, the future is not at all that bleak for the VOIP industry if a recession does take place.
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March 26th, 2008 at 6:50 pm
I agree that VOIP will be attractive in these hard times…especially VOIP/SIP trunking replacing PSTN. The difficulty will be selling IP PBXs to replace legacy systems. That is where you need to spell out the TCO in replacing your phone systems and the savings that result.