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Digium Updates

Switchvox

If you remember, I posted the press release on the Second Digium|Asterisk World a week ago. Well, that week is over and it seems that there are a lot of new and exciting things for Digium on the horizon. I visited their blog to see what’s going on and here are some bits and pieces:

There were three announcements that are exciting to Digium and they include a global Distribution partnership with Westcon to distribute the entire line of Digium products. Westcon’s new CollaborationPoint line of business is focused on open source solutions including Digium’s Switchvox IP PBX (http://www.digium.com/switchvox), the Asterisk Appliance (http://www.digium.com/en/products/appliance/), and Asterisk Developer Solutions and toolkits including all Digium’s telephony cards and Asterisk Business Edition (http://www.digium.com/en/products/).

I can see how the global distribution partnership can get our bloods pumping – this is something big for Digium and Asterisk. I don’t know how quick the growth will be but now that the international market is being opened, the possibilities are limitless!

On the software side, Digium announced the release of Switchvox SMB 3.5:

Tuesday Digium announced the Switchvox SMB 3.5 release, the new version of the award winning SMB software that already includes the Switchboard user panels with built in Salesforce.com, SugarCRM, and Google Maps web-based interface panels. These built in tools allow users to build outstanding customer and support relations with their target customers. New features include multi-level administration - unlimited levels, built in Phone Configuration tools which are great for resellers and larger systems allowing provisioning of Polycom phones in minutes using batch tools for DID assignments and caller IDs, and adding of extensions, and the ability to easily find users in the directory by simply typing the name and similar to your cell phones locates the name directly in as few keystrokes as possible. Also, the SMB 3.5 software automatically populates the users desktop Polycom phone directory with contact info from the Switchvox address book - a time saving tool and excellent user experience.

In line with this software release, Digium unveiled its latest appliance:

The Switchvox Appliance AA60 was also announced Tuesday and will be available with Switchvox SMB 3.5 software on March 31. The AA60 is a small footprint wall mountable package that offers higher reliability and lower costs and includes a standard 1 year warranty and an extended warranty option for 3 years.

I am liking the guarantee of higher reliability and lower costs and I am sure many other customers will do so as well.

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