Want To Save $40,000?

trixbox

Who doesn’t? Well, if you really want to save that much, you might want to consider switching over to VOIP for your business. It has long been acknowledged that VOIP services are far more cost efficient than traditional telephony services. This is, in fact, the main reason many individuals and businesses are now opting to make use of VOIP.

For Hail & Cotton, the experience is something to be proud of and share with others. Hail & Cotton is a tobacco distribution company in Springfield, Tennessee. When Tres Ransom, the IT director of the company, was tasked with the overhauling of their telephone system, he was faced with a decision. This was whether to either upgrade what they were currently working with or whether to totally trash the system and go with a new one – that is, VOIP.

As with many IT personnel, VOIP seemed like a very feasible option. Ransom had some concerns, however, as he was not sure of what he was getting into. More so, he was not sure that he could do the work all by himself. Still, he did some preliminary legwork and calculated the costs of each option.

If the company were to simply upgrade their current system, it would have cost them as much $64,000. On the other hand, his researched showed that the company would have to shell out only $25,000 with VOIP. Ransom did his research on Asterisk and Trixbox at this time. As a matter of fact, Ransom did not have to do all the work on his own as he had some outside help from Voice Pulse, a well known VOIP service provider. What happened was that Voice Pulse gave the company a free trial using Voice Pulse’s Connect for Asterisk and Trixbox 2.4 CE. Ransom was quite impressed with the free trial PLUS the fact that the whole package cost almost $40,000 less than his other option.

This is indeed a prime example of what VOIP can do for a business. I think it is important to note the important role of the VOIP service provider as well. If Voice Pulse was not able to provide a clear option for Hail & Cotton and if they were not able to provide that free trial which was what impressed the client, then the deal would not have been possible.

Tribox 2.4 Beta Released

The latest version of Tribox 2, which is the most popular Asterisk-based telephony platform in use now, was released by Fonality last week. Tribox 2.4 is includes the latest releases of CentOS 5, Asterisk 1.4 and FreePBX 2.3. Tribox 2.4 is still just a beta version with the general release set to be announced shortly after the latest release of Aterisk 1.4 comes out and they are able to incorporate needed changes. The newest release boasts an overall better performance especially in terms of choice/flexibility, compatibility, and usability. Applications included in Tribox 2.4 Beta include Apache, Asterisk (version 1.4), FreePBX, Flash Operator Panel, MySQL, phpMyAdmin and SugarCRM.

According to Andrew Gills, the founder of Tribox,they are just beginning to develop and deliver according to their user’s demand. As he said, “Listening to the trixbox community is our first priority. They wanted to see Asterisk 1.4 incorporated into trixbox, so we are delivering just that. This beta release is just the first step and by having trixbox 2.4 based on CentOS 5, trixbox is compatible with the newest hardware on the market.” So while it seems that the latest version has already increased Tribox’s compatibility we can be pretty sure that the compatibility issue is just a step towards a larger goal.

For more information on Tribox please visit the Tribox website.

Fonality Launches trixbox Appliance

Fonality has recently announced the launch of the Asterisk-based trixbox Appliance. The Appliance is meant to be an enterprise-grade solution, based on the open-source Asterisk, which is also the basis of Trixbox, one of the more popular flavors of Asterisk. The Trixbox Appliance is also similar to the competing Asterisk Appliance by Digium.

trixbox-appliance.jpg

The trixbox Appliance is essentially an industrial grade rack-mountable server that comes pre-installed with the Asterisk-based trixbox software. The appliance is powered by Intel processors and comes with dual hard disk and dual power supply redundancy options. The trixbox Appliance ships with pre-configured Sangoma line cards with built-in Octastic echo-cancellation hardware.

The trixbox appliance ships with trixbox version 2.2, the latest release of the distribution that integrates Asterisk with Apache, MySQL, SugarCRM and PHP. One notable addition to this release is AsteriskNow, which is a GUI for Asterisk, and an automatic update service for keeping all trixbox components up-to-date with the latest security patches and features.

Priced at $999, the trixbox Appliance is aimed at small to medium businesses (with 5 to 500 employees). The Appliance can be purchased for use with VoIP, E1/T1, or up to 48 analog lines. Fonality also offers professional support options to clients. Technical support packages can be purchased in five, ten and 15 hour ad hoc blocks, or in annual packages, which gives customers 24/7 access to Fonality support engineers.

In terms of industry support, the appliance handset manufacturers like Aastra, and VoIP service providers like Teliax, GrandStream and VoicePlus have announced support for the appliance.

Fonality Secures $7 Million Investment From Intel

Fonality, creator of the Asterisk-bsed trixbox telephony system and the business-oriented PBXtra, has recently secured $7 million in funding from Intel’s investment arm, Intel Capital.

Fonality®, the leader in open source IP telephony for the small-to-medium size business (SMB) market, has secured $7 million in a Series C round led by Intel Capital with participation from existing investor, Azure Capital Partners. Fonality was founded in 2004 to fill a vital need for enterprise-class telephony at price points within reach of SMBs.

According to intel, there is a synergistic relationship between the chip-making industry and providers of IP-based telephony applications. More particularly, Intel Capital feels there is a “powerful combination” between Intel-based servers, IP-based telephony hardware, and open-source telephony systems. Intel also hopes that the increased popularity of IP-based telephony solutions for business will also lead to increased uptake of Intel-based hardware (particularly servers).

The proceeds of this capital infusion will be used by Fonality to finance innovation for both the smaller-scale trixbox system and the commercial PBXtra. This investment will also enable Fonality to have a wider reach in the telephony market. Fonality plans to include international marketing and support efforts in the near future.

Fonality Announces trixbox Certification Program

Fonality, creator of the popular trixbox Asterisk-based telephony system, has announced that it will run Fonality trixbox Open Communications Certification workshops for professionals involved in the use and integration of trixbox.

According to the press release, the workshops will cover topics ranging from VoIP in general, PBX deployment, network assessment, troubleshooting, T1/PR1 training, and VoIP handsets. The goal of the certification program (caled “FtOCC” for short) is to ensure that system integrators and telephony professionals are knowledgeable in deploying and managing PBX systems for organizations with 1 to 1,000 employees.

“FtOCC is the next logical step for the trixbox community,” said Andrew Gillis, founder of trixbox and director of community development at Fonality. “We are building on the explosive adoption of the trixbox application and providing formal training and certification so businesses can be built upon its customization and deployment.”

The certification course will be hosted by trixbox project founder Andrew Gillis, and senior product manager Kerry Garrison. Garrison is also the author of the book trixbox Made Easy. The trixbox engineering team is also expected to serve as added resource persons to the training program. Several Fonality partners in the VoIP industry are also expected to provide added resources to aid in the certification course, which may include VoIP equipment and the like.

Those interested are encouraged to visit the FtOCC website at www.learntrixbox.com.

Trixbox 2.0 Released

A few weeks back, Fonality released version 2.0 of its popular Trixbox 2.0 telephony system. One main highlight of this release is a new GUI manager that adds ease to the setting up the system.

trixbox 2.0 comes with a new point-and-click package manager which lets installers, via simple clicks of their mouse, decide which applications they want to install with trixbox. The advantage to the package manager is two-fold: first, it let’s you choose how lean or rich of a deployment you need. Secondly, it informs the installer, over time, of any new updates to any packages within their trixbox installation as vendors release them.

The installation includes the usual Apache, modified/enhanced Asterisk, FreePBX, Flash Operator, MySQL, phpMyAdmin and SugarCRM packaged with Trixbox. An enhancement in this new version includes detailed call reports, an endpoint manager, VoIP service provier wizards, better integration with SugarCRM, and drivers for Sangoma and Rhino voice cards. Aside from English, version 2.0 also has support for multiple languages such as German, Portugese and Spanish. Other language packs will be released in the future.

Fonality also said that this coming January 30th, Keith Garrison, Trixbox senior product manager, will be conducting the first trixbox.org Webinar, which is meant to deliver information to IT managers and integrators who intend to install Trixbox 2.0 on their systems. The session will give an overview of the new version, and shall discuss what’s included in the package, the system requirements, hardware required, and skills needed for successful deployment, installation and maintenance.

TrixBox=Good

Well I have decided that I will one day marry TrixBox. Well, maybe not literally, but I really like it. For a very small system, TrixBox makes it all so friggin easy.

I like the fact that it comes with FreePBX, which makes it easy to set up new voicemail boxes.

The Voicemail an Recordings section is a godsend. This allows you to download your voicemails and set up your recordings so easily and elegently.

The MeetMe (conference program) control makes setting up and moderating conference calls a snap. It can all be done via the web interface.

You also have the Flash Operator Panel, which if you have a human receptionist, this allows them to do all the call tranfers right from their desktop very easily. Nifty.

All in all, I love it. I have no complaints thus far. I have yet to have had any trouble, I mean ANY.

The Asterisk Blog’s First Real Contest

I have a copy of “TrixBox Made Easy” sitting here on the desk next to me guys. I’ve read through it and may I say that this is jam packed full of GREAT information. I’ll write a more detailed review of it in a day or so, but for the time being, let’s talk about the contest.

Prize: TrixBox Made Easy by Barrie Dempster and Kerry Garrison.

How to play: Forum posting, that’s about it. It’ll be easy to do, but you have to put a little bit of thought into it. Post the most and you will win. I’ll keep an eye on everyone’s post counts and whoever has the highest, wins the book. The contest will run until 10/31/06

Rules: Winner must live in the USA. No “bumps” or useless posts allowed, must be on topic. The winner will have a cumulitive post count of at least 50 to win. No automatic posting. Contest ends 10/31/06

Allright everyone, head over to the forums, sign up, then PM me, and start posting!

Fonality Aquires Trixbox

Source

Fonality, the leader in IP telephony systems for small and medium businesses and the world’s largest commercial Asterisk based deployment, today announced it has acquired trixbox, the world’s largest Asterisk based community. Trixbox founder Andrew Gillis will join Fonality and continue to lead the trixbox community. Fonality will commit engineering resources and broad financial support to continue fostering innovation in the trixbox open source community.

“Fonality shares my vision of making Asterisk free and easy for everyone,” said Gillis. “They have already proven to me how serious they are by committing a team of engineers to help create the next version of trixbox.”

Trixbox, formerly Asterisk@Home, is the world’s leading distributor of Asterisk based software, with an average of 1,500 downloads a day. It was designed to be the easiest to use version of free Asterisk, which has contributed to its huge following. The value of trixbox is that, in under an hour, a non-technical user can download and install, not only Asterisk, but Linux, SugarCRM, MySQL, FreePBX and other applications. Trixbox tightly integrates these open applications to work together on one physical server, providing companies with a PBX phone system and the surrounding applications they need to support their business. Trixbox is completely free.

The Trixbox community has the largest number of registered users and the most active forums for discussing and resolving open source telephony and Asterisk-specific issues. Trixbox will remain an open source project licensed under the general public license (GPL), which encourages innovative software development both within the Asterisk environment and the larger open source community.

“Trixbox is a thriving Asterisk community, unencumbered by licensing complexities. It was free, it is free and we are going to make sure it stays free.” said Chris Lyman, Fonality’s CEO and founder.

For more information on trixbox, visit http://www.trixbox.org

Trixbox – Step by Step – Part 1

I have had an awful lot of emails lately asking me for some step by step tutorials to installing and using Trixbox. So everyone, here is the beginning stages of getting your Trixbox up and running.

Step One: Have a spare computer.
With Trixbox it is somewhat neccessary (if installing with linux) that you have it on a computer that you don’t use. Being that it is a server without a desktop, at least with the default setup, you will probably not want to have this as your main computer.

The default Trixbox install will wipe your hard drive and automatically set it all up. There are some people who have had trouble with this though, but we will delve into that later.

Step Two: Download the ISO
You can download the ISO here.

You can burn it to a cd using pretty much any burning program, however I reccomend Nero, from Ahead.

Step Three: Install
This part is one of the easiest. Weird, I know. Here goes.
Once the splash screen is up, hit ENTER.
Choose your keyboard, probably US.
Select your timezone.
Type the password you want for the user “root”. It won’t show up, but it’s there.
It will now install. Let it do it’s thing and follow the onscreen instructions.

Now, wasn’t that easy?? We will get into more configuration with your new Trixbox PBX.