Asterisk Training For South Africa

 training

Are you based in South Africa?  Are you in IT?  Is your work focused on VOIP and related areas?  If your answer is yes to all of these questions, then you would be delighted to know that Connection Telecom is conducting a training course on Asterisk this month.  The idea is to inform and train individuals on how to install, configure, and maintain a complete Asterisk system.  I heard of this event from Tectonic.  The entry joyfully announces the training course:

Want to be an Asterisk guru? Then sign up for the first bootcamp to be run by Asterisk gurus Connection Telecom. The five-day course costs a whopping R23 400 but if you can get your company to cover the fees the course will be well worth attending. Connection Telecom has been involved with Asterisk since it first broke onto the IT scene.

Rob Lith, director of Connection Telecom, says this training course will assist participants with gaining a high-level knowledge of Asterisk and its potential, with particular focus on the SIP network. The course will focus on a combination of theory and practical labs, and participants will learn how to setup and configure Asterisk in a scalable enterprise or service provider network. Participants will also be able to achieve a dCAP-certification (Digium-Certified Asterisk Professional), a globally recognised programme that will be offered at the end of the Asterisk Bootcamp training course or can be taken separately, bringing a new skill set to their career or company. Various kinds of setups will be covered, giving participants insight into the design of real SIP networks using Asterisk, providing participants with a real competitive advantage in today’s demanding software environment.

The course will run from 14 to 18 April 2008 in Johannesburg.

Indeed, the course fee is a bit steep for an individual.  However, I think that if your company is even remotely interested in Asterisk and the potential that it offers your business, then I am pretty sure that you can convince your bosses to set you up for the course.  More so, compared to the potential savings that your company can make with Asterisk, the fee would become negligible.  Also, considering that this is the first ever training of its kind to be offered in South Africa, it is a very big thing to be able to complete this course.  It would definitely give an edge to the individual and to the company.

So what are you waiting for?  Visit Connection Telecom’s page for more information.

Mobile VOIP Review Site

mobile voip
Everything seems to be going mobile these days – and why not? With the fast pace of life that most of us are living, it is just right to have the proper tools to continue with our daily tasks wherever we may be. I was just thinking about the people I see on my way to work everyday. Every where I look, I see people fiddling with their mobile phones, their PDAs, their notebooks, etc. Our society has indeed become a mobile one – so what does this have to do with VOIP?

Well, VOIP has gone mobile, that’s why. What is mobile VOIP? According to Mobile VOIP Review:

Mobile VoIP is a term used to describe the delivery of Voice over IP via a mobile handset. Mobile VoIP is delivered by a third party service provider over a WiFi or 3G network cellular network that a mobile device is connected to. Mobile VoIP service providers typically require a user to download software onto their mobile device in order to gain access to their service.

Simple enough, isn’t it? So, for example, you have the latest mobile phone in the market. It has Internet capabilities so you can connect to the Web anytime you want to – as long as your network provider has that feature. Now, why would you want to have VOIP access if you have your mobile phone that you can use to call anyway? Simply because VOIP calls – especially to overseas destinations – is so much cheaper! If you can call through VOIP on your mobile phone, you will make considerable savings on your voice calls!

How can you have VOIP access on your mobile phone? As I mentioned earlier, your network provider and your mobile phone should have Web connectivity features. Once you have this, you only need to download software from the mobile web site of a VOIP provider. Once the software is downloaded and installed, you can make VOIP calls.

There are a lot of mobile VOIP providers existing today. How to know which is the best? Visit this new review web site that I quoted above – Mobile VOIP Review. They provide basic information about the various mobile VOIP providers. In addition, they are trying to get real users from all over the Web to share their opinions and experiences regarding these providers. Though the site seems fairly new, I suppose that it will have more content in the near future – why not add your voice now?

Asterisk USB Hub

asterisk usb hub
If you are an Asterisk fan boy (or girl, for that matter), then chances are that you have a particular affinity for various kinds of gadgets as well.  If so, here is another toy that you can add to your ever growing collection of techie stuff – an Asterisk USB hub.  You may already have an Asterisk shirt (or two), you may even have a couple of Digium shirts.  I am sure you have at least one Asterisk book or even a mug, but I think this toy will beat them all!

I, for one, cannot seem to have enough USB ports.  My desktop PC has 2 in front and 2 at the back.  Naturally, I mainly use the 2 USB ports in front as they make for easy access.  Sometimes, though, when I have all my gadgets in use, the 2 are not enough.  My notebook computer is gifted with more – I have 4 in all.  Believe it or not, sometimes, I still need more.  What with all the gadgets that can be connected to the computer these days, this is not really surprising.  A mobile phone, a iPod, a flash disk, a digital camera, and so on – the list can be quite long!  I cannot imagine how people with only one USB port can manage!

Thank God for USB hubs – they can really come in handy.  The Asterisk USB hub, I think, is a big plus.  It not only provides you with the functionality you need but it also gives you that extra something when it comes to style and making a statement.  The Asterisk is colored a bright red (talk about making a statement!) and is shaped like – surprise! – an asterisk.  It also comes in a cool light blue shade, which I actually like as well but the red seems to have more “bang” in it.  It has four ports – greatly extending your USB capacity.

The Asterisk USB hub is the brainchild of industrial designer Joel Escalona.  I have not had the chance to get one for myself as of yet but based on the pictures that I have seen, it seems that this particular toy has a big edge over more conventional USB hubs.  How so?  It is because of the fact that the design of the USB hub makes for more space in between the four ports.  Compare this with some conventional USB hubs which do not leave much space in between the ports, making things a little cramped and tight at times, especially if you have 4 gadgets connected at a single time.  With the Asterisk USB hub, the spacing has been well thought of and does away with that complication.

What are you waiting for?

Los Angeles: Taxing VOIP Calls

coins
One of the biggest things that VOIP has going for it is the fact that is costs way cheaper than traditional telephony and one of the main reasons for this low cost is the fact that VOIP services are not subject to the same taxes and charges that traditional telecommunications providers are. So what happens if VOIP providers become taxed? In Los Angeles, California, it seems that they are taking this route. Steve Stanek writes in Heartland:

Los Angeles voters have imposed a 9 percent tax on Internet phone calls, known as VoIP (Voice over Internet Protocol). VoIP calls had been tax-free in the city. Voters also enacted a 1 percentage point reduction in the tax on all other phone calls, from 10 percent to 9 percent. Most phone calls are still made over traditional wireline or wireless phones, but Internet phone service is a rapidly growing segment of the telephone market.

Measure S appeared on the February 5 ballot in Los Angeles and won by nearly a two-thirds margin. Voters were promised if they supported Measure S, the tax money would go toward police protection. Critics of the new VoIP tax say there is no guarantee any of the money will go to police or other public safety services, as the proceeds will simply go into the city’s general fund.

Tax Called Illegal
Last fall, Congress passed a seven-year extension of the federal moratorium protecting Internet access services from federal, state, and local sales or excise taxes. President George W. Bush signed the bill November 1.
Huffman said Measure S was sprung on voters with almost no notice, which bothered several taxpayer and business organizations, including VICA.

“We were disappointed at how the Los Angeles City Council placed this measure on the ballot. It came out of nowhere,” said Huffman, leaving almost no time for opponents to muster arguments against it. Huffman said association members are also upset the new VoIP tax was proposed barely two weeks after the Los Angeles City Council granted 20 to 25 percent pay raises for all city employees, making them the highest-paid city employees in California. City officials should have simply acknowledged they needed more revenue to pay for those high salaries and benefits instead of arguing it was a matter of public safety, Huffman said. “It’s a matter of honesty,” Huffman said. “They should have been upfront with us.”

As is expected, this issue involves more than VOIP service. As for now, though, VOIP users in LA can expect higher fees as a result of this law.

Nokia 6300i With VOIP

6300i

In this day and age, most everyone you know probably has a mobile phone of some sort. In many countries, even those in the developing world, the average person has at least one mobile phone – and why not? With all the convenience that a mobile phone offers, every person certainly can go about his daily activities with more ease. I still remember 10 years or so ago, when there were only a handful of people who had mobile phones. That was a time when pagers were still the “in” thing. Today, the face of the mobile communication industry has changed so much – one can do more with a mobile phone than simply make voice calls.

Quickly, each year, a new technology is developed in relation to mobile phone applications. When before, making voice calls was the major function of a mobile phone, today we have features such as text messaging, multimedia messaging, phone camera features, Walkman phones, and more. That is why I don’t find it particularly surprising that mobile phone manufacturers are now developing and releasing units which are capable of exploiting what a connection to the Internet can do. VOIP through mobile phones? Not a problem with the new Nokia 6300i phone. I am not a fan of Nokia, to be honest, but based on the review made by Cell Phone News, it seems pretty interesting. Here, read it for yourself:

Nokia has announced its new 6300i mobile phone with an integrated and easy-to-use VoIP client. The 6300i makes up for an ideal complement for connections from the home office. Users can store up to 2,000 VoIP,Home, and mobile numbers which can be listed side-by-side. A dedicated WLAN and VoIP symbols show the connection status and whether a phone call is using GSM network or VoIP. The Nokia 6300i is set for release by the second quarter of 2008 For around $272 you’ll get useful features such as; video 3GPP streaming, 2.0 megapixel camera with 8x digital zoom, 30MB internal memory and 512 memory card with room for expansion. The 6300i also features Nokia maps, WidSets and Download, full screen view finder, music player support for mp3, AAC, MP4, AAC+, FM stereo radio, XHTML browsing over TCP/IP , GPRS/EDGE/HSCSD/CSD for browsing and as data modem, EDGE class 10; GPRS class 10 , OMA DRM version 2.0, WLAN, Bluetooth 2.0 , 2.5mm AV connector, High-speed Micro USB interface to PC. 2.0 “ TFT VGA display with 320×240 pixel resolution, the usual MMS/SMS and email messaging capabilities, and more. The Nokia 6300i sports a classic silver-gray look and weighs just 93g. The Nokia 6300i runs on S40 user interface with clear display for easy readability. It has side volume keys for easy adjustment and volume control. It is also packed an integrated handsfree speaker, loudspeaker for IHF, Xpress on audio messaging, voice commands and voice recording and speaker-independent name dialing. But of course what would probably make you buy the Nokia 6300i is its VoIP calling features.

They’re probably right.

The Recession and VOIP – A Cause For Concern?

recession

I suppose that if you think about it and that if there is really going to be a recession, then everyone should be concerned!  A recession will definitely affect everyone, no matter what.  All industries and sectors have to be prepared for the effects of a recession – if it does happen.  For the VOIP industry, however, a recession could both be a good thing and a bad thing.   If ever a recession does occur, the VOIP sector can both suffer ill effects and benefit from some things.  Let us look into these in more detail.

Negative effects
Logically, a recession would mean hard times in the financial sense.  We have to bear in mind that VOIP companies – both those who provide services and produce goods such as phones and other hardware – rely on other businesses and individuals for revenue.  During a recession, it is but normal that many businesses and individuals will have to cut back on their expenses.  This means that the orders – for both services and products – would go down.  As a result, the sales for VOIP companies will also go down, resulting in lower revenues.  Basically, VOIP companies could suffer the same fate as businesses in other sectors.

More so, the VOIP sector is relatively new that it relies a lot on the expansion of other businesses.  When businesses expand, they seek new technology that would make their operations more efficient – both in terms of cost and processes.  The VOIP sector is a very good choice for this kind of activity.  However, during a recession, a company would hardly think of expanding. In fact, companies would probably be tightening belts, again resulting in less revenue for VOIP companies.

Positive effects
On the positive side, however, VOIP companies have a bigger chance of staying afloat during a recession.  How so?  As mentioned above, many businesses would be looking for ways to cut their costs.  Everyone knows that VOIP is the system of choice when it comes to cost alone.  If, for example, a big business is using a conventional telecommunications provider, they could cut their costs considerably by switching over to VOIP.  During a recession, this would mean that VOIP companies can still get new clients.

Another thing is that a recession would mean that businesses would rely more on long distance communications rather than spend more on business trips.  If these companies use VOIP, then that means more revenue for the industry.

As you can see, the future is not at all that bleak for the VOIP industry if a recession does take place.

Digium Updates

Switchvox

If you remember, I posted the press release on the Second Digium|Asterisk World a week ago. Well, that week is over and it seems that there are a lot of new and exciting things for Digium on the horizon. I visited their blog to see what’s going on and here are some bits and pieces:

There were three announcements that are exciting to Digium and they include a global Distribution partnership with Westcon to distribute the entire line of Digium products. Westcon’s new CollaborationPoint line of business is focused on open source solutions including Digium’s Switchvox IP PBX (http://www.digium.com/switchvox), the Asterisk Appliance (http://www.digium.com/en/products/appliance/), and Asterisk Developer Solutions and toolkits including all Digium’s telephony cards and Asterisk Business Edition (http://www.digium.com/en/products/).

I can see how the global distribution partnership can get our bloods pumping – this is something big for Digium and Asterisk. I don’t know how quick the growth will be but now that the international market is being opened, the possibilities are limitless!

On the software side, Digium announced the release of Switchvox SMB 3.5:

Tuesday Digium announced the Switchvox SMB 3.5 release, the new version of the award winning SMB software that already includes the Switchboard user panels with built in Salesforce.com, SugarCRM, and Google Maps web-based interface panels. These built in tools allow users to build outstanding customer and support relations with their target customers. New features include multi-level administration – unlimited levels, built in Phone Configuration tools which are great for resellers and larger systems allowing provisioning of Polycom phones in minutes using batch tools for DID assignments and caller IDs, and adding of extensions, and the ability to easily find users in the directory by simply typing the name and similar to your cell phones locates the name directly in as few keystrokes as possible. Also, the SMB 3.5 software automatically populates the users desktop Polycom phone directory with contact info from the Switchvox address book – a time saving tool and excellent user experience.

In line with this software release, Digium unveiled its latest appliance:

The Switchvox Appliance AA60 was also announced Tuesday and will be available with Switchvox SMB 3.5 software on March 31. The AA60 is a small footprint wall mountable package that offers higher reliability and lower costs and includes a standard 1 year warranty and an extended warranty option for 3 years.

I am liking the guarantee of higher reliability and lower costs and I am sure many other customers will do so as well.

Nebraskans Safe From High VOIP Fees

vonage
Perhaps the main attraction of VOIP services is the fact that making calls cost much less than traditional phone calls. Anyone who has tried calling overseas both using the traditional phone line and a VOIP line would know the considerable difference between the two and, in all probability, would stick to making VOIP calls. What some people might not know is the fact that there is a clear reason as to why VOIP calls are way cheaper than traditional telephone calls.

The fact is that the traditional telephone companies have to pay various fees and taxes to provide their service. Of course, these charges are carried over to the customers, who, in turn, have to pay higher rates on traditional phone calls. The great thing about VOIP is that, as of now, VOIP companies are not being charged these fees. This is the reason behind the fact that they can offer phone calls to anywhere in the world dirt cheap. The rationale behind this – not paying the fees that traditional phone companies have to pay – is the way that VOIP operates technically.

With VOIP, voice is converted to into packets of data, which are transmitted through the Internet. At the receiving end of the call, the packets of data are re-converted into voice. Technically, then, VOIP service providers cannot be classified in the same way that telecommunications companies are classified as of now.

This is the main argument that Vonage presented in their case in Nebraska. They were being hounded by the Nebraska Public Service Commission to pay into state Universal Service Funds. All phone companies which are labeled as “traditional” have to pay into the Universal Service Funds – no ifs and buts about it. When it comes to VOIP service providers, however, there remains a question. In Nebraska, a couple of VOIP service providers are reportedly paying into these funds. Vonage, however, has remained strong in its position that they cannot be classified as a traditional telco and as such will not pay into such funds.

Lucky for them, the judge overseeing the case agreed with their stand. Even more so, luckier for VOIP users in Nebraska, this means that Vonage and other VOIP companies servicing the area cannot use state fees as an excuse to increase their rates. Let us hope that this remains to be the case in most other parts of the world where VOIP companies are making it big.

RIP Russell Shaw

russ
For those who have not heard, Russell Shaw, one of the leading authorities in the VOIP world, passed away last March 14. He passed away in a hotel room in San Jose – what the reason was, remains unclear. According to a post at ZDNet, Russell’s girlfriend said “that Russell’s funeral will be a week from today (March 23) in Florida, but didn’t have much more detail than that at the moment. It’s also unclear what caused Russell’s death, but “he wasn’t feeling well at all Thursday night” and “he thought he could sleep it off.” We’ll pass along more details about the funeral home and other items as we get them.”

Anyone who has been involved in VOIP in the past years would recognize Russell Shaw as the foremost authority on the BlackBerry – he was THE BlackBerry Blogger for for ZDNet. Here is the announcement of his death at ZDNet:

Dan and I were emailed by Russell’s girlfriend Ellen, but details are still sketchy (see Techmeme). He died on March 14 in a hotel room. Like Marc Orchant, Russell, who covered VOIP, broadband and Research in Motion for ZDNet, passed without a hint that something was wrong. He was always quick with a joke and as Matthew Miller noted was an enthusiastic blogger.
To lose two people in the ZDNet family in just a few months is shocking. In fact, Russell, who just turned 60 in November, was on his way to cover the Emerging Technologies Conference and VON. The last note I got from him was this.

In san jose hotel. After three planes, from alabama have come down with something.
Resting now posts to resume later today or tomorrow
Russ
Sent via BlackBerry by AT&T

It sounded like the same bug we’ve all had for the last week. And then last night about 6:45 p.m. EDT, I got an email from Russell’s girlfriend saying he passed away. He never made it to VON. She’s trying to contact people at VON and the other show he was going to attend. His funeral will be held in Florida.

For us who looked forward to his coverage, we will certainly miss him. Rest in peace, Russell Shaw.

Second Digium|Asterisk World Announced

digium asterisk

Here is a piece of news that would please a lot of VOIP enthusiasts out there.  Digium just announced that the second Digium|Asterisk World would be held from the 18th or March to the 19th of March.  Here is the press release:

Digium®, Inc., the Asterisk® Company, today announced plans for the second Digium|Asterisk World, a conference targeted at business executives responsible for voice and VoIP within their companies. The event, scheduled from March 18-19 at the McEnery Convention Center in San Jose, Calif., builds off the successful launch of Digium|Asterisk World last fall.

Digium|Asterisk World is the first Asterisk event focused purely on Asterisk for business. It will be co-located with Spring VON, the longest running and best respected IP communications event in the industry. Attendees will have access to both shows and be able to see demonstrations of the latest open source IP communications technology. The show will feature new announcements from Digium and Digium’s innovative Switchvox telephony system will be demonstrated on both days.
Digium Founder and CTO Mark Spencer will deliver the Digium|Asterisk World keynote address on Tuesday, March 18 at 12:30 p.m. The presentation, “Why does Digium|Asterisk World Exist?” will focus on the role Asterisk plays in successful businesses. Digium CEO Danny Windham will deliver a keynote address at VON, “An Open Source VoIP Primer,” on Wednesday, March 19 at 9:30 a.m. that will examine open source trends and business models.
“As more companies turn to open source IP, Digium|Asterisk World’s focus on Asterisk for business makes more and more sense,” said Windham. “The wide range of insights available at Digium|Asterisk World will be a treasure trove of information that service providers, VARs, systems integrators or anyone rolling out IP communications won’t be able to find anywhere else.”
Other topics to be covered at Digium|Asterisk World include:
•    Best business practices in implementing Asterisk solutions.
•    The strategic purpose of open source.
•    Wild and crazy things you can build with open source telephony.

Registration for Digium|Asterisk World is open at: http://www.digiumasteriskworld.com/2008/sanjose/web/

You still have a day left – go ahead and register!